Effective Date: 15 October 2026
Last Updated: 15 October 2026
Welcome to SARG ANANTA (“we,” “our,” “us,” or the “Company”).
This Shipping Policy explains how orders placed through our website are processed, dispatched, shipped, and delivered.
We aim to provide a smooth and transparent delivery experience. Please review this Policy before placing an order.
After you place an order, we may verify the order details, payment status, product availability, and delivery address before processing it.
Orders are generally processed during our normal business operations. Processing may take additional time during holidays, promotional periods, high order volumes, or unforeseen operational disruptions.
An order confirmation or payment acknowledgement does not necessarily mean that the order has already been dispatched.
If there is a significant issue affecting the fulfilment of your order, we will make reasonable efforts to contact you using the information provided at checkout.
We aim to deliver products to serviceable locations within India, subject to product availability and the delivery coverage of our shipping partners.
Delivery availability may depend on your PIN code, the courier network, and any applicable product or transport restrictions.
Before completing your purchase, please ensure that your delivery location is serviceable. If a location cannot be served, we will communicate the available options where reasonably practicable.
International shipping, if offered in the future, may be subject to separate shipping charges, customs requirements, import restrictions, and additional terms.
Estimated delivery time may vary depending on:
Any estimated dispatch or delivery timeframe shown during checkout or communicated after purchase should be treated as an estimate unless expressly stated otherwise.
If a delivery is significantly delayed, please contact our customer support team so that we can review the shipment status.
Nothing in this Policy excludes any rights or remedies available to customers under applicable law when an order is delayed or not delivered.
Shipping charges, if applicable, will be displayed during checkout or otherwise communicated before you complete your purchase.
The total amount payable may include product prices, applicable taxes, shipping fees, and other disclosed charges.
Any free-shipping offer will be subject to the conditions stated with that offer, including any applicable order-value or location restrictions.
We will not introduce undisclosed shipping charges after an order has been placed, except where a change is lawfully agreed to by the customer.
Where tracking is available, we may share a tracking number or shipment link through the contact details provided at checkout.
Tracking information is generally supplied or updated by the relevant courier or logistics provider. Updates may not appear immediately after dispatch.
If tracking details are unavailable, incorrect, or have not changed for an unusually long period, please contact us with your order number.
Customers are responsible for providing accurate and complete delivery information, including:
Please review your details carefully before submitting an order.
If you need to correct an address after placing an order, contact us as soon as possible. Address changes may not be possible after dispatch or once the shipment is with the courier.
Our shipping partners may make delivery attempts according to their operational procedures.
Delivery may fail because of an incorrect address, an unavailable recipient, access restrictions, an unreachable contact number, or other delivery-related circumstances.
If a delivery attempt fails, please check the tracking information and contact us if assistance is required.
Any re-delivery, return-to-origin, or additional shipping arrangements will be reviewed based on the circumstances and applicable law. We will communicate any applicable charges before proceeding, where required.
Please inspect your parcel and the delivered product as soon as reasonably possible.
If your order arrives visibly damaged, tampered with, incomplete, incorrect, or materially different from what you ordered, contact us promptly.
Please provide your order number, a description of the issue, and photographs of the parcel or product if available.
We will investigate the issue and explain the appropriate next steps, which may include a replacement, return, refund, or another remedy in accordance with our Returns Policy and applicable law.
Providing photographs can help us investigate a complaint. However, the absence of an unboxing video alone will not automatically invalidate a legitimate claim where applicable law provides otherwise.
If your order has not arrived within the communicated delivery period, please contact our customer support team.
We may check the tracking information and coordinate with the shipping partner to investigate the delay or possible loss.
Where an order is confirmed lost, not delivered, or otherwise requires a remedy under applicable law, we will communicate the available resolution.
Customers are not required to waive their legal rights merely because a courier has marked a shipment as delivered. If you believe the delivery status is incorrect, contact us so that we can review the matter.
We aim to package products appropriately for shipment and to reduce the risk of damage during transportation.
Customers should follow the storage instructions and precautions provided on the relevant product label after delivery.
If a product appears compromised, leaking, damaged, or tampered with, avoid using it and contact us for assistance.
Cancellation requests may be possible before an order is processed or dispatched. Once an order has been dispatched, cancellation may depend on the shipment status and applicable legal requirements.
Returns, replacements, and refunds are handled in accordance with our Returns Policy and applicable law.
For full details, please refer to the Returns Policy available on our website.
Delivery may be affected by events beyond our reasonable control, including severe weather, natural disasters, transport disruptions, public emergencies, strikes, or restrictions imposed by competent authorities.
In such circumstances, we will make reasonable efforts to communicate material delays and provide available updates.
This section does not remove any obligations or customer rights that apply under law.
For shipping questions, delivery updates, or assistance with an order, please contact:
Company: SARG ANANTA
Email: info@sargananta.com
Phone: +91 98765 43210
Address: Block A5, Flat No. 702, Mahaveer Ranches, Hosa Rd, Sai Sree Layout, Parappana Agrahara, Bengaluru, Karnataka 560100.
Please include your order number when contacting us about an existing shipment.
This Shipping Policy should be read together with our Terms & Conditions, Privacy Policy, Disclaimer, and Returns Policy.